AccessPoint is partnered with a global Healthcare IT professional services company seeking Full Time Adoption Specialist for client service locations in Honolulu, Hawaii. Candidates must reside in the Honolulu or be willing to relocate without assistance. This is a full-time position.
The Adoption Specialist is a member of a team that oversees the successful training and optimization of a front-end dictation speech solution. The Adoption Specialist has primary responsibility for ensuring the optimal physician experience on initial training of the product. This person will also be responsible for the ongoing optimization of the solution within their customers’ environments. This requires regular analysis of data as well as communication to the customer regarding best practices and optimization requirements. The position is also responsible for the onsite or virtual optimization deliverables which range from at-the-elbow physician education to workflow reviews in order to identify new opportunities for solution enhancements.