Preferred Solutions

Sr. Business Analyst - Digital

US-MI-Detroit
2 weeks ago(1/10/2018 12:32 PM)
Category
Analyst

Overview

AccessPoint is looking for a Sr. Business Analyst - Digital for our client in the Detroit area for a 2 year contract.

Responsibilities

  • Responsible for development and documentation of user stories, use cases, features, and requirements in support of client customer self service applications. 
  • Successful candidates will facilitate working sessions using targeted facilitation and advanced modeling techniques.
  • Will work in a highly collaborative, cross functional development team on various project activities.
  • Ability to develop / coordinate cross-functional work groups and projects, yielding optimal outcomes.  
  • Proven ability to apply industry standard modeling techniques as appropriate to further deepen a common understanding across project team members and stakeholders.
  • Proven ability to perform analysis and support teams during an analysis effort.  

Qualifications

  • Minimum of 2 years of hands on experience working in a development environment that utilizes agile development methodologies.
  • Preferred Certified Business Analyst Professional.  
  • Experience eliciting and writing digital self-service channel (web, mobile, Kiosk, IVR) solution requirements.
  • Ability to conduct research, product evaluations, and vendor contract reviews.
  • Proven expertise in identifying user stories, use cases, features and requirements in accordance with organizational standards and processes.  
  • Broad understanding of analysis and IT industry, e.g. emerging technologies, industry standards, support services, architectures, systems design, and systems integration and solid knowledge of analysis and accepted IT processes and methodologies.  
  • Creative problem solving skills and ability to effectively communicate and translate feedback, needs and solutions.
  • Must have strong teamwork orientation and the ability to foster collaboration within and across teams .
  • Bachelor degree in an information technology-related discipline; other non-Information Technology degrees will be considered.  

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