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  • Clinical Program Manager

    Job Locations US-MI-Livonia
    Posted Date 3 months ago(11/15/2018 2:45 PM)
    Project Management
  • Overview

    AccessPoint HIT is looking for a Clinical Program Manager for our Healthcare IT client. This is a 3-month contract opportunity. Our client offers competitive pay and a great benefits package.

    This is a position for a Clinical Program Manager group with experience rolling out a variety of projects in the clinical space. EMR systems are Cerner, Meditech, Soarian and other vendors across an entire enterprise. The project entails overseeing customer’s need to integrate these clinical systems.


    Job Responsibilities from a Program Manager FULL DEPLOYMENT PERSPECTIVE:

    • Plans, manages and oversees development and implementation phases and processes of project management life cycle. Manages medium to large scope projects.
    • Prepares, monitors and manages project plans involving pre-approved initiatives established by senior leadership. Identifies and finalizes project scope and objectives; Identifies detailed tasks and timeline.
    • Develops, monitors and manages project budget (i.e., analysis, reconciliation, forecasting, expenditure authorization, personnel needs, tracking, and reporting) as required by TIS operations.
    • Includes day-to-day problem resolution and troubleshooting; serves as a key resource concerning all project processes, managing deliverables, and project progression.
    • Identifies areas that present challenges and opportunities and make recommendations that provide practical options and solutions.
    • Manages customer relations to ensure customers are actively engaged throughout the project life cycle. Works with customers to ensure business process workflows, training and communication plans are completed. Provides appropriate tools, training, guidance, and necessary resources to resolve problems, avert potential risks and maintain customer engagement.
    • Keeps Senior Project Manager, project teams, business sponsors and IT leadership apprised through routine communications, reports and status meetings to ensure project plans and deliverables are met; potential risks are identified and resolved, and customer expectations are reached.
    • Facilitates meetings with business owners and key stakeholders to gather scope requirements (i.e., business workflow mapping and impact analysis, product selection, resources, timelines, and costs). Collaborates with senior management and project sponsors to identify project stakeholders and determine project goals, scope, and vision. Develops documents for project initiation based on scope requirements (i.e., Project Charter, Statement of Work, Work Plans).
    • May manage vendor relationship and consultants.
    • Analyzes business needs and requirements and provides technical guidance to management and key decision-makers in determining the selection of appropriate software, hardware and IS solutions which support business needs, strategic goals and established TIS standards.
    • Conducts post-project analysis. Meets with business owners to conduct project closure activities. Prepares outstanding issues and lessons learned documentation. Closeout project related tracking systems and transition project over to operational status if needed.


    • Application Program Management experience
    • Project Full Deployment experience
    • Comfortable with communicating at all levels: verbal, written, face to face, etc.
    • Microsoft Office
    • Provide regular input to the leadership team
    • 0-20% travel required
    • Bachelor’s degree in Computer Science, Business Administration or related field or an equivalent combination of education and/or experience.
    • Three to five years experience with managing progressively complex projects and ability to apply appropriate project management methodology.
    • Demonstrated ability in analyzing customer requirements and developing basic information systems solutions typically acquired through three to five years of directly related experience in a particular product line or technology solution.
    • Knowledge of and experience with change control, risk management, project planning, team management, budgeting, and scheduling.
    • Ability to manage multiple and ever-changing priorities.
    • Ability to communicate with non-technical leaders and business owners by providing a clear understanding of appropriate technology solutions to support and enhance business needs.
    • Knowledge of and experience with Clinical application systems (i.e., hospital work environment, technical terminology, etc.).
    • Considerable knowledge of multiple technologies and experience with enterprise-wide applications and systems in an integrated work environment.
    • Project Management coursework or certification preferred.


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